IM-445 Installer Job Completion Packet Automation

Incident Report for Tuff Shed

Investigating

We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

Posted Dec 09, 2025 - 14:55 MST

This incident affects: Salesforce (Salesforce CRM, Order Management, Field Services).