Investigating - We are receiving reports that orders are not syncing to JDE and we are currently investigating the issue.
Aug 17, 2026 - 12:32 MDT
Aug 17, 2026 - 12:32 MDT
Monitoring - Orders have been syncing to JDE and we are monitoring the activity. Thanks for your patience.
Aug 17, 2026 - 07:34 MDT
Aug 17, 2026 - 07:34 MDT
Investigating - We are currently investigating reports of orders not being synced to JDE. Thank you for your patience.
Aug 15, 2026 - 13:19 MDT
Aug 15, 2026 - 13:19 MDT
Investigating - We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Dec 09, 2025 - 14:55 MST
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Dec 09, 2025 - 14:55 MST
About This Site
Building trust through transparency
Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.
Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698
Office/Collaboration Tools
Operational
Email (Outlook/Webmail)
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SharePoint
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Teams
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Office 365
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Websites
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tuffshed.com
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888tuffshed.com / Service Connect
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Installer Schedule Board
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Salesforce
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Salesforce Platform
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Salesforce CRM
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CPQ
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Order Management
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Payment Services (Chargent)
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JD Edwards
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No downtime recorded on this day.
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