All Systems Operational

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Building trust through transparency


Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.

Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698

Office/Collaboration Tools Operational
90 days ago
99.99 % uptime
Today
Email (Outlook/Webmail) Operational
90 days ago
99.99 % uptime
Today
SharePoint Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.89 % uptime
Today
tuffshed.com ? Operational
90 days ago
100.0 % uptime
Today
888tuffshed.com / Service Connect ? Operational
90 days ago
99.67 % uptime
Today
Installer Schedule Board Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
99.98 % uptime
Today
Salesforce Platform Operational
90 days ago
100.0 % uptime
Today
Salesforce CRM Operational
90 days ago
100.0 % uptime
Today
CPQ Operational
90 days ago
100.0 % uptime
Today
Order Management Operational
90 days ago
100.0 % uptime
Today
Document Services Operational
90 days ago
99.9 % uptime
Today
Field Services Operational
90 days ago
100.0 % uptime
Today
Payment Services (Chargent) Operational
90 days ago
100.0 % uptime
Today
JD Edwards Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Operational
90 days ago
100.0 % uptime
Today
Business Objects (BOBJ) Operational
90 days ago
100.0 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
KBMax (Product Configurator) Operational
90 days ago
99.85 % uptime
Today
Dayforce (HR System) Operational
90 days ago
100.0 % uptime
Today
Spiff (Commissions) Operational
90 days ago
100.0 % uptime
Today
Site Network Connectivity Operational
90 days ago
100.0 % uptime
Today
IT Support Tools Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
IT Support Portal Operational
90 days ago
100.0 % uptime
Today
Dialpad (Phone System) Operational
90 days ago
98.41 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
Fleet Tracking ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 25, 2025

No incidents reported today.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident is resolved. Contact IT Support if you have further issues.
Mar 19, 11:59 MDT
Investigating - We're receiving reports regarding the configurator not loading when being accessed through Salesforce. Our team is investigating this now.
Mar 18, 15:29 MDT
Mar 18, 2025
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Resolved - This incident has been resolved.
Mar 14, 09:00 MDT
Update - We are continuing to monitor for any further issues.
Mar 14, 09:00 MDT
Monitoring - Some users are reporting improved performance. IT continues to monitor the incident.
Mar 13, 14:28 MDT
Identified - The vendor has identified the cause and is working on fixing the issue.
Mar 13, 12:46 MDT
Investigating - We are aware of an issue with Conga Composer being down which is preventing users from emailing or printing quotes. The vendor is working to identify the issue.
Mar 13, 12:22 MDT
Mar 13, 2025
Mar 12, 2025
Resolved - Home Depot's technical team has resolved this issue. Please contact Tuff Shed IT Support if you have further issues.
Mar 12, 09:42 MDT
Identified - Home Depot identified the issue and is actively working on a fix. We will provide an update as soon as we know more.
Mar 10, 14:57 MDT
Update - We're continuing to work with Home Depot's technical team to resolve this issue.
Mar 7, 14:53 MST
Investigating - We’re investigating an issue where some Home Depot PO’s are not being sent to Tuff Shed. We’re working with Home Depot’s technical team to resolve this as quickly as possible.
Mar 7, 10:24 MST
Mar 11, 2025

No incidents reported.