Update - We have been working with Finance to prepare Concur for the move to Single Sign-on. We made an update this afternoon which changed the username for some users from their email address to their employeeID@tuffshed.com (ie. 99999@tuffshed.com). If you try to login with your email and it says it is invalid, please try again with your Employee ID instead. Your password and two factor authentication process has not changed.
Nov 21, 2023 - 15:55 MST
Nov 21, 2023 - 15:55 MST
Update - We are working to enable Single Sign-On for all Team Members to alleviate the issue of signing into Concur with an authenticator app. In the interim, all users must update their password and enable two-factor authentication before they can access their Concur account. If you have questions regarding this process, please contact IT Support.
Nov 15, 2023 - 08:41 MST
Nov 15, 2023 - 08:41 MST
Identified - We've spoken with Concur and have identified the process to sign into their website for users who have Tuff Shed mobile phones. These instructions will be sent in a separate communication. For users who don't have a Tuff Shed issued phone, we are continuing to develop a solution to log into Concur.
Oct 20, 2023 - 14:22 MDT
Oct 20, 2023 - 14:22 MDT
Investigating - Concur is prompting users to sign in using additional MFA credentials. Microsoft Authenticator will not work for this site and users should not setup additional login processes. For now, users should avoid signing into Concur until we can determine the changes made.
Oct 20, 2023 - 09:54 MDT
Oct 20, 2023 - 09:54 MDT
About This Site
Building trust through transparency
Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.
Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698
Office/Collaboration Tools
Operational
Email (Outlook/Webmail)
Operational
SharePoint
Operational
Teams
Operational
Office 365
Operational
Websites
Operational
tuffshed.com
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Operational
888tuffshed.com / Service Connect
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Operational
Installer Schedule Board
Operational
Salesforce
Operational
Salesforce Platform
Operational
Salesforce CRM
Operational
CPQ
Operational
Order Management
Operational
Document Services
Operational
Field Services
Operational
Payment Services (Chargent)
Operational
JD Edwards
Operational
Business Intelligence
Operational
Business Objects (BOBJ)
Operational
Tableau
Operational
KBMax (Product Configurator)
Operational
Dayforce (HR System)
Operational
Spiff (Commissions)
Operational
Site Network Connectivity
Operational
IT Support Tools
Operational
Jira
Operational
Confluence
Operational
IT Support Portal
Operational
Dialpad (Phone System)
Operational
Concur
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Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.