Monitoring - We've restarted the server and can see the missing data for the reports have populated. Our team is continuing to investigate the instability of BOBJ over the last week.
Jul 10, 2025 - 13:34 MDT
Investigating - Our team is aware that BOBJ did not run overnight, we're investigating this now.
Jul 10, 2025 - 08:40 MDT
Monitoring - We've implemented a fix and will continue to monitor the results. Please contact IT Support if you have further issues.
Jul 09, 2025 - 12:24 MDT
Update - Our team is continuing to investigate this issue.
Jul 09, 2025 - 11:29 MDT
Investigating - We’re aware the BOBJ Daily Revenue Projection Report has not ran since 7/7. Our team is investigating this now.
Jul 09, 2025 - 07:56 MDT

About This Site

Building trust through transparency


Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.

Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698

Office/Collaboration Tools Operational
90 days ago
100.0 % uptime
Today
Email (Outlook/Webmail) Operational
90 days ago
100.0 % uptime
Today
SharePoint Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
tuffshed.com ? Operational
90 days ago
100.0 % uptime
Today
888tuffshed.com / Service Connect ? Operational
90 days ago
100.0 % uptime
Today
Installer Schedule Board Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
99.75 % uptime
Today
Salesforce Platform Operational
90 days ago
100.0 % uptime
Today
Salesforce CRM Operational
90 days ago
100.0 % uptime
Today
CPQ Operational
90 days ago
98.63 % uptime
Today
Order Management Operational
90 days ago
100.0 % uptime
Today
Document Services Operational
90 days ago
100.0 % uptime
Today
Field Services Operational
90 days ago
99.64 % uptime
Today
Payment Services (Chargent) Operational
90 days ago
100.0 % uptime
Today
JD Edwards Operational
90 days ago
99.81 % uptime
Today
Business Intelligence Operational
90 days ago
99.93 % uptime
Today
Business Objects (BOBJ) Operational
90 days ago
99.86 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
KBMax (Product Configurator) Operational
90 days ago
93.99 % uptime
Today
Dayforce (HR System) Operational
90 days ago
99.99 % uptime
Today
Spiff (Commissions) Operational
90 days ago
100.0 % uptime
Today
Site Network Connectivity Operational
90 days ago
100.0 % uptime
Today
IT Support Tools Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
IT Support Portal Operational
90 days ago
100.0 % uptime
Today
Dialpad (Phone System) Operational
90 days ago
99.95 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
Fleet Tracking ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

Unresolved incident: IM-419 BOBJ Daily Revenue Projection Report is inaccurate.

Jul 9, 2025
Jul 8, 2025
Resolved - We've restarted the server which has resolved the issue. Reporting is now accurate within BOBJ.
Jul 8, 12:39 MDT
Investigating - We aware BOBJ did not run overnight, we're investigating this now.
Jul 8, 08:07 MDT
Jul 7, 2025
Resolved - After further investigation, we've confirmed the data showing on the Summary Production Report is accurate. No additional actions are needed.
Jul 7, 12:07 MDT
Investigating - We're investigating an error with the Summary Production Report which is causing $0 values to show.
Jul 7, 11:40 MDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.