IM-419 BOBJ reports did not run

Incident Report for Tuff Shed

Investigating

Our team is actively troubleshooting the reporting issues in BOBJ. Multiple reports aren't functional right now and may be missing data. We are working to resolve this as quickly as possible.
Posted Jul 18, 2025 - 10:37 MDT

Update

We're aware BOBJ Reports did not run overnight. This is related to the ongoing stability issues our team is investigating. We're working to restart the server to update the daily reports and continuing to investigate the root cause of instability.
Posted Jul 11, 2025 - 08:32 MDT

Monitoring

We've restarted the server and can see the missing data for the reports have populated. Our team is continuing to investigate the instability of BOBJ over the last week.
Posted Jul 10, 2025 - 13:34 MDT

Investigating

Our team is aware that BOBJ did not run overnight, we're investigating this now.
Posted Jul 10, 2025 - 08:40 MDT

Monitoring

We've implemented a fix and will continue to monitor the results. Please contact IT Support if you have further issues.
Posted Jul 09, 2025 - 12:24 MDT

Update

Our team is continuing to investigate this issue.
Posted Jul 09, 2025 - 11:29 MDT

Investigating

We’re aware the BOBJ Daily Revenue Projection Report has not ran since 7/7. Our team is investigating this now.
Posted Jul 09, 2025 - 07:56 MDT
This incident affects: Business Intelligence (Business Objects (BOBJ)).