IM-242 BOBJ reports are not completing

Incident Report for Tuff Shed

Resolved

This incident has been resolved.
Posted Mar 16, 2023 - 09:14 MDT

Monitoring

We have increased the resources available to the BOBJ servers and are seeing reports complete now. Please try to pull the reports you need and we are monitoring the system.
Posted Feb 15, 2023 - 12:47 MST

Update

We have increased the resources available to the BOBJ servers and are seeing reports complete now. Please try to pull the reports you need and we are monitoring the system.
Posted Feb 15, 2023 - 12:40 MST

Update

We're continuing to investigate this issue.
Posted Feb 15, 2023 - 11:16 MST

Identified

The team will be doing an update to BOBJ at 9:40am mountain. During this time BOBJ will be completely unavailable for all users. We will update once the system is brought back online.
Posted Feb 15, 2023 - 09:30 MST

Investigating

BOBJ reports are not completing so users are unable to pull data. Our team is investigating this issue now.
Posted Feb 15, 2023 - 09:16 MST
This incident affected: Business Intelligence (Business Objects (BOBJ)).