IM-330 Home Depot POs not being sent to Salesforce

Incident Report for Tuff Shed

Resolved

The Home Depot has resolved the issue causing POs not to sync to Salesforce and new POs are appearing as expected.

Posted May 08, 2024 - 07:11 MDT

Monitoring

A fix has been implemented and POs are starting to show in Salesforce. The system is working through the backlog and we will update once this is complete.

Posted May 07, 2024 - 10:23 MDT

Investigating

Home Depot POs are not being sent to Salesforce. We’ve contacted Home Depot to investigate.

Posted May 06, 2024 - 15:38 MDT

This incident affected: Websites (888tuffshed.com / Service Connect).