IM-392 Conga Composer is down

Incident Report for Tuff Shed

Resolved

This incident has been resolved.
Posted Mar 14, 2025 - 09:00 MDT

Update

We are continuing to monitor for any further issues.
Posted Mar 14, 2025 - 09:00 MDT

Monitoring

Some users are reporting improved performance. IT continues to monitor the incident.
Posted Mar 13, 2025 - 14:28 MDT

Identified

The vendor has identified the cause and is working on fixing the issue.
Posted Mar 13, 2025 - 12:46 MDT

Investigating

We are aware of an issue with Conga Composer being down which is preventing users from emailing or printing quotes. The vendor is working to identify the issue.
Posted Mar 13, 2025 - 12:22 MDT
This incident affected: Salesforce (Document Services).
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