IM-443 Promo Not Applying

Incident Report for Tuff Shed

Resolved

We have found the issue with promos not applying and the issue is now resolved. Team members will need to re-save their quotes and promos will reflect. Thanks for your patience.
Posted Dec 01, 2025 - 10:51 MST

Investigating

We are currently investigating the issue with promo codes not applying to Premier Series® and Premier PRO Series™ buildings.
Posted Dec 01, 2025 - 09:48 MST
This incident affected: Websites (tuffshed.com) and Salesforce (Salesforce CRM).