IM-488 - Unable to Save Quotes

Incident Report for Tuff Shed

Resolved

This incident has been resolved.

Posted Oct 29, 2026 - 08:40 MDT

Update

We have confirmed that the configurator is returning pricing and users are able to save quotes. We are closing this incident.

Posted Oct 29, 2026 - 08:40 MDT

Monitoring

We have deployed a fix for the configurator issues. Users should be able to save quotes normally at this time. We will continue to monitor through tomorrow.

Posted Oct 28, 2026 - 18:21 MDT

Investigating

We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.

Posted Oct 28, 2026 - 15:32 MDT

This incident affected: KBMax (Product Configurator).