IM-468 BOBJ Statement of Ops Not Completing

Incident Report for Tuff Shed

Resolved

We have had confirmation from most users that the Statement of Operations and other BOBJ reporting is working as expected. If you are seeing error messages or problems with BOBJ, please enter a support ticket.
Posted Jun 11, 2026 - 06:52 MDT

Monitoring

The data migration has completed and we are able to successfully run Statement of Ops and other reporting. We will continue to monitor the issue.
Posted Jun 09, 2026 - 14:47 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 09, 2026 - 14:22 MDT

Update

We have identified a further issue in the BOBJ data transfer and are re-running a data migration job. This is expected to take several hours to complete and we will provide further updates once it has finished.
Posted Jun 09, 2026 - 11:24 MDT

Identified

We have identified several overnight jobs that failed to run. Overnight we worked on the impacted servers and re-ran the jobs, however they did not complete as of this morning. We will continue to investigate. Financial reporting such as the Statement of Operations and GL account balances may not complete.
Posted Jun 09, 2026 - 07:22 MDT

Investigating

We are investigating the issue with BOBJ reports not running.
Posted Jun 08, 2026 - 18:50 MDT
This incident affected: Business Intelligence (Business Objects (BOBJ)).