IM-224 Users are unable to access JDE

Incident Report for Tuff Shed

Resolved

This incident has been resolved. Please reach out to IT support with any further issues.

Posted Sep 23, 2022 - 13:38 MDT

Monitoring

We restarted the server and have reports that users are able to access JDE successfully. Please try logging in to JDE again and let us know if you continue to have issues.

Posted Sep 23, 2022 - 10:53 MDT

Identified

We’ve identified the issue and are working to resolve it as quickly as possible.

Posted Sep 23, 2022 - 10:14 MDT

Investigating

We're getting reports of JDE being down. We're investigating this now.

Posted Sep 23, 2022 - 09:00 MDT

This incident affected: JD Edwards.