IM-225 Document packets in Salesforce aren't generating

Incident Report for Tuff Shed

Resolved

This incident has been resolved.

Posted Sep 23, 2022 - 16:23 MDT

Monitoring

A fix has been implemented and we're seeing document packets generate successfully. We will continue to monitor the situation.

Posted Sep 23, 2022 - 12:22 MDT

Investigating

We're investigating an issue which is preventing document packets (such as pre-fab) from generating.

Posted Sep 23, 2022 - 10:27 MDT

This incident affected: Salesforce (Document Services).