This incident is resolved. Please contact IT Support if you continue to have issues.
Posted Sep 16, 2024 - 13:59 MDT
Update
Our team is continuing to work with KBMax/Epicor to resolve this as quickly as possible.
Posted Sep 10, 2024 - 11:52 MDT
Update
Our team is continuing to work with KBMax/Epicor to resolve this as quickly as possible.
Posted Sep 09, 2024 - 10:53 MDT
Update
KBMax/Epicor is continuing to investigate this issue. If you are prompted with a login screen within the configurator, try refreshing your browser and configure again.
Posted Sep 07, 2024 - 14:12 MDT
Update
We’ve identified the issue is occurring within KBMax. We’ve escalated this with their technical team as a top priority.
Posted Sep 07, 2024 - 11:33 MDT
Investigating
We're investigating reports of users being kicked out of the configurator while trying to build a quote through Service Connect.
Posted Sep 07, 2024 - 10:20 MDT
This incident affected: KBMax (Product Configurator).