All Systems Operational

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Building trust through transparency

Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.

Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698

Uptime over the past 90 days. View historical uptime.
Office/Collaboration Tools Operational
90 days ago
100.0 % uptime
Today
Email (Outlook/Webmail) Operational
90 days ago
100.0 % uptime
Today
SharePoint Operational
90 days ago
100.0 % uptime
Today
Teams Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.57 % uptime
Today
tuffshed.com ? Operational
90 days ago
99.36 % uptime
Today
888tuffshed.com / Service Connect ? Operational
90 days ago
99.36 % uptime
Today
Installer Schedule Board Operational
90 days ago
100.0 % uptime
Today
Salesforce Operational
90 days ago
99.59 % uptime
Today
Salesforce Platform Operational
90 days ago
100.0 % uptime
Today
Salesforce CRM Operational
90 days ago
100.0 % uptime
Today
CPQ Operational
90 days ago
98.63 % uptime
Today
Order Management Operational
90 days ago
100.0 % uptime
Today
Document Services Operational
90 days ago
98.9 % uptime
Today
Field Services Operational
90 days ago
99.64 % uptime
Today
Payment Services (Chargent) Operational
90 days ago
100.0 % uptime
Today
JD Edwards Operational
90 days ago
99.98 % uptime
Today
Business Intelligence Operational
90 days ago
94.56 % uptime
Today
Business Objects (BOBJ) Operational
90 days ago
89.12 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
KBMax (Product Configurator) Operational
90 days ago
99.67 % uptime
Today
Dayforce (HR System) Operational
90 days ago
100.0 % uptime
Today
Spiff (Commissions) Operational
90 days ago
100.0 % uptime
Today
Site Network Connectivity Operational
90 days ago
100.0 % uptime
Today
IT Support Tools Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Confluence Operational
90 days ago
100.0 % uptime
Today
IT Support Portal Operational
90 days ago
100.0 % uptime
Today
Dialpad (Phone System) Operational
90 days ago
99.96 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
Fleet Tracking ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
IM-424 Users are unable to generate documents due to Conga being down
Resolved - A fix has been implemented and we can confirm documents are generating successfully. Contact Digital Support if you continue to experience issues.
Aug 28, 11:42 MDT
Monitoring - A fix has been implemented and we can confirm documents are generating successfully. Contact Digital Support if you continue to experience issues.
Aug 28, 11:40 MDT
Investigating - We're receiving additional reports of issues while trying to generate documents. We've reached out to Conga to investigate.
Aug 27, 14:23 MDT
Monitoring - Conga has completed their maintenance and implemented a fix for the errors occurring yesterday. We're receiving feedback from users that documents are generating successfully. Please try generating again and let the Digital Support Team know if you continue to have issues.
Aug 27, 09:22 MDT
Update - Conga is performing emergency maintenance on their systems. During this maintenance users may experience service interruptions including being slow and error messages, or getting stuck on getting authorization.
Aug 27, 07:55 MDT
Update - Conga is continuing to work on this issue. We will provide an update as soon as possible.
Aug 26, 14:47 MDT
Identified - Conga’s team identified the root cause of the issue and will work to have it fixed as soon as possible.
Aug 26, 11:40 MDT
Investigating - Conga Composer is down which is preventing users from being able to generate document packets. Conga is aware of the issue and working to resolve as quickly as possible.
Aug 26, 09:49 MDT
Aug 27, 2025
Aug 26, 2025
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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