Investigating - Users are reporting errors navigating to various record pages in Salesforce while using Chrome browsers. The Digital Team recommends using a different browser, such as Firefox or IE Explorer until this is resolved.
Feb 10, 2026 - 15:17 MST
Update - Our team is continuing to work with the vendor to resolve this issue.
Sep 23, 2025 - 12:38 MDT
Investigating - We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
Sep 19, 2025 - 16:30 MDT
Investigating - We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Dec 09, 2025 - 14:55 MST
Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.
Resolved -
This incident has been resolved. Please let us know if you are still experiencing any issues related to BOBJ.
Feb 10, 10:47 MST
Monitoring -
BOBJ should now be accessible. We are monitoring to ensure continuity. Thanks again for your patience.
Feb 10, 09:03 MST
Investigating -
We are currently investigating the issue being reported that the BOBJ site https://bobj.tuffshed.com/BOE/CMC is not loading. More details to come and we appreciate your patience.
Feb 10, 08:31 MST