Update - Microsoft has confirmed Azure is down. This impacts multiple Tuff Shed applications such as the configurator and Conga Composer. Our team is continuing to monitor the situation and will update once we have more information.
Oct 29, 2025 - 11:04 MDT
Oct 29, 2025 - 11:04 MDT
Investigating - We're investigating reports of the configurator not loading across all platforms.
Oct 29, 2025 - 10:40 MDT
Oct 29, 2025 - 10:40 MDT
Update - Our team is continuing to work with the vendor to resolve this issue.
Sep 23, 2025 - 12:38 MDT
Sep 23, 2025 - 12:38 MDT
Investigating - We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
Sep 19, 2025 - 16:30 MDT
Sep 19, 2025 - 16:30 MDT
About This Site
Building trust through transparency
Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.
Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698
Office/Collaboration Tools
Operational
Email (Outlook/Webmail)
Operational
SharePoint
Operational
Teams
Operational
Office 365
Operational
Websites
Operational
tuffshed.com
?
Operational
888tuffshed.com / Service Connect
?
Operational
Installer Schedule Board
Operational
Salesforce
Major Outage
Salesforce Platform
Operational
Salesforce CRM
Operational
CPQ
Operational
Order Management
Operational
Document Services
Major Outage
Field Services
Operational
Payment Services (Chargent)
Operational
JD Edwards
Operational
Business Intelligence
Operational
Business Objects (BOBJ)
Operational
Tableau
Operational
KBMax (Product Configurator)
Operational
Dayforce (HR System)
Operational
Spiff (Commissions)
Operational
Site Network Connectivity
Operational
IT Support Tools
Operational
Jira
Operational
Confluence
Operational
IT Support Portal
Operational
Dialpad (Phone System)
Operational
Concur
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Operational
Fleet Tracking
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.