Update - Our team is continuing to work with the vendor to resolve this issue.
Sep 23, 2025 - 12:38 MDT
Sep 23, 2025 - 12:38 MDT
Investigating - We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
Sep 19, 2025 - 16:30 MDT
Sep 19, 2025 - 16:30 MDT
Investigating - We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Dec 09, 2025 - 14:55 MST
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Dec 09, 2025 - 14:55 MST
About This Site
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Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.
Need IT Support? Contact us anytime at: Support portal | itsupport@tuffshed.com | 303.474.5698
Office/Collaboration Tools
Operational
Email (Outlook/Webmail)
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SharePoint
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Teams
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Office 365
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Websites
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tuffshed.com
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888tuffshed.com / Service Connect
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Installer Schedule Board
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Salesforce
Degraded Performance
Salesforce Platform
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Salesforce CRM
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CPQ
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Order Management
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Document Services
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Field Services
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Payment Services (Chargent)
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JD Edwards
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Business Objects (BOBJ)
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Tableau
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Dayforce (HR System)
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Jira
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Concur
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No downtime recorded on this day.
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