Update - Our team is continuing to investigate syncing delays between Salesforce and JDE.
Nov 18, 2024 - 11:36 MST
Investigating - We’re investigating an issue involving syncing issues between Salesforce and JDE. This is causing delays with JDE Orders showing in Salesforce and Scheduled Orders showing in JDE.
Nov 13, 2024 - 15:09 MST
Information on current and past service availability, performance, and incidents. Managed by the Tuff Shed IT team. Learn more about IT's partnership with the business at the Trust Center.
Resolved -
Orders are now syncing as expected and users can successfully login to JDE. Please contact IT Support if you have further issues.
Nov 12, 17:42 MST
Update -
We’re seeing success with users being able to login to JDE successfully. Our team is continuing to investigate the delay with JDE orders syncing to Salesforce.
Nov 12, 16:15 MST
Investigating -
We're aware orders are taking longer than normal to sync between JDE and Salesforce. We're also investigating an issue with users being unable to sign into JDE.
Nov 12, 15:19 MST